Customer Service Hours of Operation
The R.L. Drake Customer Service Department operates Monday through Friday between the hours of 8:00 AM Eastern Time and 4:00 PM Eastern Time. If calling after 4:00 PM, please leave a message including your name, telephone number, and a brief description of your service problem.
Voice: 937-746-6990
Fax: 937-806-1576
R.L. Drake Customer Service
230 Industrial Drive
Franklin, Ohio 45005-4496
We accept personal checks, money orders, bank drafts, and bank transfers as forms of payment for parts.
Drake Digital Solutions
Take control of your digital strategy with digital solutions from Drake. Our solutions help rural operators offer channel line-ups comparable to those found in larger urban markets.
Technical Support
Looking for answers? Manuals? How-to advice? Visit our Technical Support section and find the answers you're looking for.